Our Most Frequently Asked Questions

• Q : What's the delivery time ?

  Electric bike: 60 woking days after receiving the deposit.

  Sedna: 40 working days after receiving the deposit.

  Dirt bike & ATV: 40-45 working days after reveiving the deposit.

• Q : What's your warranty ?

  Electric bike : 24 months for the frame, motor, battery, charger, 12 months for controller;

  Sedna: 6 months for the motor, battery, charger, 3 months for the controller;

  Here is the claim & warranty form with detail what we need, you can fill it and send back to me,  if it's quality problem, we will prepare new parts and improve inside our company.

• Q : What's your MOQ ?

  50pcs per model for electric bike and Sedna

  30pcs per model for dirt bike and ATV ( not include Commander 200/commander 200EEC )

• Q : Can you do OEM ?

  Yes, we can. We have two designers who can make the design for you if you need.

• Q : Do you have certificate ?

  Electric bike : Yes, we have EN15194 certificates.

  Sedna: Yes, we have ASTM F963 and FCC for America, MD, EMC for Europe, here are the detail certificates;

  Dirt bike and ATV: yes, we have CE、EPA、T3B certificate, pls check;